Pricing and Billing
What will appear on my credit card statement?
Credit Card charges will appear as our parent company, “Graphic Image Inc.” on your billing statement
Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse or California. The GiGi New York warehouse is located in Melville, N.Y.
I have a question on my charges.
Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).